FAQ

  • How quickly will my order ship?
  • Can you ship to a PO box?
  • What is your return policy?
  • What if I have broken or missing items?
  • I have already received my party box but have last minute guests coming to my function. Is it too late to add extra guest sets?
  • How quickly will my order ship?

    Orders generally ship in 2-3 business days.


    Can you ship to a PO box?

    Sorry, we cannot ship to a PO box.


    What is your return policy?

    If you need to request a return, please contact us at 1-800-630-6145 within 2 weeks of delivery to make arrangements.    Shipping costs will not be refunded.


    What if I have broken or missing items?

    Please contact us by e-mail at info@fancypantsparties.com or call us at 1-800-630-6145 within 5 working days and we will ship you replacement or missing items immediately.


    I have already received my party box but have last minute guests coming to my function. Is it too late to add extra guest sets?

    No problem.  E-mail us at info@fancypantsparties.com with the number of additional sets you need and the best way to contact you. A representative will be in touch right away to make arrangments.